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Complaints


We support the right of members of the public and other customers to make complaints about our work, and aim to provide an accessible, fair and efficient system for resolving complaints. 
There are a number of ways to lodge your complaint:
 
    • Talk to one of our staff on (08) 6217 8100 or toll-free (for country callers) 1800 883 979
    • Send an email to checkquery@dcp.wa.gov.au
    • Send a letter to PO Box 1262, West Perth, WA 6972
    • Use the Online Complaints Form below

Online Complaints Form


Please describe what your complaint or dissatisfaction is about:
Name:
Daytime Phone Number
Postal Address
Email Address:
WWC Card Number or Application Number (if applicable):